Company highlights important safety information and resources to help customers prepare for emergencies
ATLANTA, Sept. 8, 2026 /PRNewswire/ -- As the peak of hurricane season approaches, Georgia Power is reminding its 2.8 million customers to be prepared for emergencies. In support of National Preparedness Month, the company is once again partnering with the Federal Emergency Management Agency and the Georgia Emergency Management and Homeland Security Agency throughout September.
While the state has not yet experienced a major hurricane or tropical storm this season, National Preparedness Month encourages advance preparation for all types of potential emergencies in homes, businesses and communities.
Georgia Power continues to invest in a stronger, more resilient electric grid that improves reliability for customers on both blue-sky days and during severe weather. Through Smart Grid technology, automation and self-healing capabilities, the company can identify outages faster, reroute power remotely and restore service more efficiently. In 2025 alone, Grid Investment Program projects improved reliability for more than 535,000 customers and, together with self-healing technology, prevented 108 million customer outage minutes while playing a critical role during hurricane season.
Georgia Power encourages all customers to take proactive measures to safeguard their homes and families before disasters strike, including:
- Build an emergency kit – Gather enough supplies to sustain everyone in your household for several days, including food, water, medications, and other essentials. Be sure to consider the unique needs of each family member and pet, especially if an evacuation becomes necessary. It's also a good idea to prepare a grab-and-go emergency kit with essential items so you can evacuate quickly if needed.
- Have an emergency plan – Develop an emergency plan and discuss it with your family and close friends before an emergency. Establish how you will communicate, where you will meet and what steps you will take if you need to evacuate or shelter in place. Planning ahead can help reduce stress, save valuable time and minimize costs during an emergency.
- Understand your risks – Understand your risks by learning about the hazards and emergencies most likely to affect your area. Knowing what could happen where you live, work and travel can help you make informed decisions and take the right steps to protect yourself, your family and your property. Visit the company's Storm Center page for more information on preparing your home, building an emergency kit, and knowing your risks.
Staying informed during emergencies such as hurricanes, tornadoes and severe thunderstorms is critical, and Georgia Power offers the following resources to help customers stay connected and informed:
- Outage Alerts – Customers subscribed to the free Georgia Power Outage Alerts service will receive personalized notifications and updates via text message. Check that your contact number is up to date to receive the latest information.
- Outage & Storm Center – Available at www.GeorgiaPower.com/Storm, customers can visit this site to ensure their contact information is updated to receive Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can also report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938.
- Outage Map – Housed within the Outage & Storm Center, Georgia Power's interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times. The map is updated regularly from teams in the field.
- Georgia Power Mobile App – Download the Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go.
- Social Media – Follow Georgia Power on Facebook, Instagram and X for storm tips, outage updates, customer service and more.
Safety Tips for Customers and Crews
- Watch for Georgia Power crews working across the state. If you must be on the roads, please move over one lane for utility vehicles stopped on the side of the road; it's Georgia law.
- Never touch any downed or low-hanging wire. If going out, watch for and avoid down wires. They can be deadly.
- Never pull tree limbs off power lines yourself or enter areas with debris or downed trees, as downed power lines may be concealed. Customers should call 911 or Georgia Power immediately if they see a fallen or low-hanging power line.
- Take care if using a portable generator. Follow all manufacturer instructions, avoid using generators in enclosed spaces and be mindful of electrical safety. Visit our website for more generator safety tips.
About Georgia Power
Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO), America's premier energy company. Value, Reliability, Customer Service and Stewardship are the cornerstones of the company's promise to 2.8 million customers in all but four of Georgia's 159 counties. Committed to delivering clean, safe, reliable and affordable energy, Georgia Power maintains a diverse, innovative generation mix that includes nuclear, coal and natural gas, as well as renewables such as solar, hydroelectric and wind. Georgia Power offers rates below the national average, focuses on delivering world-class service to its customers every day and the company is recognized by J.D. Power as an industry leader in customer satisfaction. For more information, visit www.GeorgiaPower.com and connect with the company on Facebook (Facebook.com/GeorgiaPower), X (X.com/GeorgiaPower) and Instagram (Instagram.com/ga_power).
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SOURCE Georgia Power
