The heat is on - again: Duke Energy Ohio & Kentucky customers can access tools to track energy use, find assistance resources

PR Newswire

CINCINNATI, Sept. 2, 2026

CINCINNATI, Sept. 2, 2026 /PRNewswire/ -- Hot weather has returned to the region this week. The National Weather Service is forecasting highs in the mid-to-upper 90s across Greater Cincinnati and Northern Kentucky, with conditions expected to feel as hot as 100 degrees or more in some areas and temperatures running more than 10 to 15 degrees above normal for early September.

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Duke Energy Ohio & Kentucky are reminding customers about tools that can help them stay informed about their energy use and connect them with assistance programs if they need help.

High temperatures mean higher energy use

This reminder comes as stretches of extreme heat this summer have driven higher electricity use. According to the National Oceanic and Atmospheric Administration, July 2026 was the warmest month on record in the contiguous United States, resulting in higher cooling needs across southwest Ohio and Northern Kentucky.

Tools that help customers stay informed

Duke Energy Ohio & Kentucky customers can monitor and better understand their energy use by signing up for usage alerts.

Ways to manage energy usage

In addition to usage alerts, customers can use these no- to low-cost tips to save energy during this heat wave:

Help is available

Customers who need help paying their bill are encouraged to contact Duke Energy to learn about payment arrangements and assistance programs.

Resources include:

Customers can learn more about tools, assistance programs and other resources on Duke Energy's Summer Energy Solutions webpage.

Our view

"Hot summers, particularly during stretches of extreme heat like we're expecting this week, can lead to higher energy use for many households," said Amy Spiller, Duke Energy Ohio & Kentucky president. "We want customers to know we're here to help, whether that's through tools that explain energy usage or by connecting them with assistance resources when they need additional support."

Duke Energy Ohio & Kentucky
Duke Energy Ohio & Kentucky, subsidiaries of Duke Energy, provide electric service to 910,000 residential, commercial and industrial customers in a 3,000-square-mile service area, and natural gas service to 560,000 customers in a 2,650-square-mile service area, in Ohio and Kentucky. 

Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America's largest energy holding companies. The company's electric utilities serve 8.7 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 55,700 megawatts of energy capacity. Its natural gas utilities serve 1.6 million customers in North Carolina, South Carolina, Ohio and Kentucky.

Duke Energy is executing an energy modernization strategy, keeping customer value at the forefront as it invests in electric grid upgrades and efficient generation resources to strengthen the system and serve growing energy needs.

More information is available at duke-energy.com. Follow Duke Energy on X, LinkedIn, Instagram, TikTok and Facebook for stories about the people and innovations powering its communities. 

Contact: Matt Martin
24-Hour: 800.559.3853
X: @DukeEnergyOH_KY
Date: Sept. 2, 2026

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SOURCE Duke Energy