Tungsten Automation Platform: Purposeful AI for Smarter Automation

Tungsten Automation is reinforcing its unifying vision for the Tungsten Automation Platform (TAP), driving purposeful AI built for your business. TAP brings all of Tungsten Automation's best products and smart solutions together in one place, making it easier for organizations to consistently drive measurable value.

From document automation to workflow orchestration and knowledge discovery, TAP is designed to solve a multitude of business challenges. It also enables customers to extend the value they gain from our existing solutions like TotalAgility or e-invoicing, through customizable AI agents and generative AI-driven Copilots integrated throughout the platform, helping organizations accomplish goals quickly and effortlessly.

The Latest TotalAgility Release: Advancing AI-Driven Automation and Knowledge Discovery

A key highlight of this announcement is the new TotalAgility release, an enhanced AI-driven platform that accelerates document intelligence, drives smarter automation, and uncovers insights from vast amounts of unstructured data. This release comes after Tungsten Automation’s recent recognition as a Leader in the Gartner^® Magic Quadrant™ for IDP, and we believe introduces a new chapter for TotalAgility—delivering agentic automation and knowledge discovery through an enhanced platform experience.

To meet organizations where they are in their automation journey, TotalAgility is now available in three modular tiers—Enterprise, Advanced, and Standard—making it easier for customers to adopt and scale the right capabilities at the right time.

Overview of TotalAgility’s New Modular Tiers and Capabilities:

TotalAgility Enterprise — Knowledge Discovery: TotalAgility's first-of-its-kind Knowledge Discovery capabilities transform raw, unstructured data into actionable intelligence through unstructured knowledge mining. This process breaks down vast volumes of data into searchable, enriched content, securely stored in a centralized AI knowledge base that powers precise Question-Answering Agents using natural language queries, semantic search, and Retrieval-Augmented Generation (RAG). By surfacing critical insights instantly, organizations can make more informed decisions, reduce time spent searching for information, and unlock the full value of their enterprise knowledge.
TotalAgility Advanced — Workflow Automation: This tier effortlessly manages multi-departmental processes and complex, case-driven workloads, offering Quick AI Agents to rapidly deploy custom automation. Multi-agent orchestration enables real-time coordination and adaptation, allowing multiple agents to work together towards shared goals. This helps organizations streamline operations, improve collaboration, and deliver faster outcomes at scale.
TotalAgility Standard — Intelligent Document Processing: Recognized by analysts as a leader in IDP, this offering dramatically reduces tedious manual data entry and boosts straight-through processing using built-in AI that instantly classifies, extracts, and validates data from any source. Tungsten Copilot accelerates the creation of new extraction models by up to 80%, while a growing Document Library of pre-trained models speeds deployment and expands coverage to thousands of document types across industries.

A trusted partner, BlueIrisIQ emphasizes the impact of these new capabilities:

“At BlueIrisIQ, we help organizations across industries—including government, healthcare, insurance, and finance—transform complexity into clarity by turning documents and data into actionable insights. TotalAgility sits at the core of our solutions, orchestrating complex workflows that span platforms and systems. Whether it’s a content repository like SharePoint, a business-critical application like Salesforce, scanned files, or email, we ingest information from anywhere and transform it into intelligent decisions that drive results.

As a Tungsten Automation partner for nearly 30 years, we’ve helped reduce manual effort, automate high-volume tasks, and streamline everything from mailrooms to claims processing. Our enterprise-wide solutions address even the most niche challenges—without forcing clients to invest in multiple specialized platforms that increase technical debt.
With the addition of Knowledge Discovery, our capabilities go further—surfacing relevant information, providing deeper understanding, and enabling confident decision-making at speed.”

– James Schaefer, Director of Partnerships and Alliances, BlueIrisIQ (formerly Konica Minolta Business Solutions)

InvoiceAgility Updates: From Automation into Autonomy on a Global Scale

Alongside the TotalAgility enhancements, Tungsten Automation is also launching InvoiceAgility updates— delivering the ultimate future-proofed solution for accelerating invoicing cycles, improving scalability, and leveraging AI to simplify Accounts Payable (AP) operations.

Key Highlights of the Latest InvoiceAgility Release

Enhanced AI-Powered Document Intelligence and OCR: InvoiceAgility's advanced AI-driven OCR capabilities have been significantly improved to streamline invoice processing, resulting in better data capture, fewer errors, and a near-complete elimination of manual effort. This continued development also ensures improved ingestion of difficult-to-read invoices and support for an even wider range of languages, boosting invoice automation and accuracy.
Processing Invoices Anywhere with Global Compliance Readiness: Customers now benefit from expanded regional compliance capabilities, including specialized processing support for operations in countries such as China, making it easier to handle invoices smoothly and stay compliant worldwide.
SAP Workflow with Process Director: Introduces a new, modern integration framework that delivers enhanced e-invoicing support. This framework specifically improves workflow solutions for SAP users, resulting in greater efficiency.

Valued customer, Fischer Scientific, highlights the impact of our solutions on their operations:

"After our Tungsten implementation, we experienced a vast reduction in the number of suppliers requiring support regarding lost or unpaid invoices. All Tungsten suppliers’ invoices are paid on time. Partnering with Tungsten has allowed the strategy in the AP team to move from a transactional to analytical focus, and we’re working on projects that add real value to the organization.” – Fabienne Pierrot, Finance Director, Accounting and Audit, Fischer Scientific.

Tungsten Automation Platform Unifies AI, People, and Processes in Real Time

The new and improved Tungsten Automation Platform allows organizations to evolve from efficiency to greater proficiency in delivering critical intelligence for automated workflows. With TAP, organizations can uncover hidden revenue and risk signals, bridging the gap between daily operations and long-term strategic foresight to drive sustainable growth.

“Our focus at Tungsten Automation is to deliver on the promise of the Tungsten Automation Platform (TAP). We are dedicated to providing organizations across all industries with the robust automation needed to manage their diverse business information and processes in a precise and cost-effective way. We believe our recent recognition as a Leader in the Gartner^® Magic Quadrant™ for IDP underscores that commitment.” – Adam Field, Sr. Vice President, Product Management & Product Strategy, Tungsten Automation

Backed by over four decades of proven experience, Tungsten Automation empowers the world's largest companies to transform their data into a strategic asset. Visit the Tungsten Automation website for more information about TotalAgility, InvoiceAgility, or, more broadly, Tungsten Automation Platform (TAP).

Gartner, Magic Quadrant for Intelligent Document Processing Solutions, Shubhangi Vashisth, Tushar Srivastava, et al., 3 September 2025
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates and are used herein with permission. All rights reserved.
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Tungsten Automation:

Tungsten Automation, formerly Kofax, is the global leader in AI-powered document and workflow automation solutions, boasting a 40-year trusted legacy and a team of 2,200 employees across 40 countries, serving over 25,000 global customers.

Our commitment to innovation and customer success has earned us industry recognition, including being named a Leader in the 2025 Gartner® Magic Quadrant™ for Intelligent Document Processing. Tungsten has also been recognized by other key analysts in areas such as Intelligent Automation and Process Orchestration. We are trusted to help businesses achieve unprecedented efficiencies and reduce costs through document and workflow automation, propelling their businesses into the future.

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